T&C

TERMS & CONDITIONS

“To ensure compliance with A2P (Application-to-Person) SMS regulations for Toll-Free (800) numbers in the USA, your verification component and associated Terms & Conditions must adhere strictly to the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.We have subscribed to mobile network operators and aggregators which require verification of our Toll-Free messaging campaign, they manually review your website’s opt-in flow, Terms and Conditions, and Privacy Policy.

This is a summary validation checklist for our web-based verification.

  1. Use of Web Form (UI) Validations

The opt-in component where we collect our site user’s phone number must pass the following frontend validations:

Consent: Each form must include a checkbox specifically for SMS consent.

  • The checkbox is not pre-checked.
  • The SMS consent checkbox is separated from the general website Terms & Conditions or Marketing Email consent checkboxes.
  • Clear Disclosure: Our disclosure language is visible above or adjacent to the submit button or phone number input field.
  • Gating: If SMS is not required for the primary service (submitting a contact form), the user is able to submit the form without checking the SMS consent box.
  1. Required Disclosure Language

The text next to the consent checkbox must include all CTIA-mandated elements.

Standard Compliant:

“By checking this box, I agree to receive text messages from Micolsir Worldwide  URL micolsir.com, regarding opt In  messages, account updates, marketing, appointment reminders] at the phone number provided. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. I have read and agree to the  Terms and Conditions and Privacy Policy webpages  https://micolsir.com/privacy-policy-2/ .”

Compliance Checklist:

  • Enrollment for text messaging opt in or opt out or stop
  • Message Purpose: Clearly state opt in or opt out or stop message option will be displayed and complied with.
  • Message Frequency: “Message frequency varies” or give a specific number (1 Up to 12 mgs. per year, twelve month period).
  • Pricing Disclosure: “Message and data rates may apply.”
  • Opt-Out Instructions: “Reply STOP to cancel”.
  • Help Instructions: “Reply HELP for help”.
  • Hyperlinks: Disclosure terms stated, T&C and Privacy Policy https://micolsir.com/terms/.
  1. Terms and Conditions Page Validations

The dedicated T&C page linked in the opt-in form must include an “SMS Communications” section containing:

  • Opt-Out: Instructions on how to opt-out,  You can cancel the SMS service at any time. Just text ‘STOP’ to the short code or Toll-Free number. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed.
  • Help: Instructions on how to get help If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at  our Support Email/Phone admin@micolsir.com or 865 471 8381.
  • Carrier Liability Disclaimer:  “Carriers are not liable for delayed or undelivered messages.”
  • Cost and Frequency: “Message and data rates may apply” and the message frequency.
  1. Privacy Policy Validations

Carrier verification processes are currently highly stringent regarding data sharing. Our Privacy Policy is clearly stated to protect our Toll-Free carrier, service providers, at a zero liability, zero tolerance for any actions or non-actions.

  • No Third-Party Sharing for Marketing: Our privacy policy does not permit nor allow any mobile information and SMS opt-in sharing with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.
  • We do not share any contact information with trusted marketing partners.
  • Back end System (Audit Trail) Validations

Each carrier maintains the right to audit any consumer complaint under the TCPA. Our back end system maintains a secured record of the following when the user clicks “Submit”:

  • Timestamp: The exact date and time the form was submitted.
  • IP Address: The IP address of the user who submitted the form.
  • Page URL: The exact URL where the consent was collected.
  • Consent Version: Our T&C and Privacy Policy the user agreed to at that time of enrollment consent.

We understand and acknowledge that we must be in full compliance with notices published and effective Jan 31st, 2024, that our website domain messaging traffic on this Toll-Free number must be in full compliance to use the carrier number. We have the objective to align with all CTIA guidelines and telecom requirements for A2P 800 SMS verification, our compliance components and are subject to periodically review and update information to ensure full adherence to the TCPA and other relevant federal/state laws.

  • We understand that A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.
  • This toll-free phone number 18664202502 can be verified because our business website is accessible and available. Our business website URL contains information that pertains to consumer engaging with specific date found with the URL, domain.
  1. This business website is programmed to load all features and be operational 99.9% up time.
  2. This business website requires a login/password to access certain areas that are for system administrators only.
  3. This business website micolsir.com is hosted registered within a secure server environment.
  4. This business website micolsir.com URL handles data submission securely and correctly.
  5. This business website micolsir.com URL requires a login/password for certain uses and features for registered users who elect and have option to use a third-party authentication application.
  6. The Toll-Free phone number 18664202502 verification submission is subject to A2P 800 SMS verification review for compliance related to Messaging traffic on this specific Toll-Free number 18664202502 or any other toll free number that may be configured and deployed for the same exact purpose to replace or update the function of that the number serves.
  7. The Verification standards is just one component of ensuring A2P SMS is used by businesses in a legal and compliant manner.
  8. The URL micolsir.com business sends messaging, not the software powering and serving up the specific content.
  9. The URL micolsir.com registrations, listings and web presence, provide the A2P 800 SMS opt-in/consent collected and associated with website terms and privacy policies.
  10. The URL leads to a login page requiring credentials.
  11. The URL micolsir.com has been evaluated and compliant with meeting standards for functionality and leads directly to the opt-in opportunity before submission.

Disclaimer: While this aligns with current CTIA guidelines and telecom requirements for A2P 800 SMS verification, you should have your legal counsel review your compliance components to ensure full adherence to the TCPA and other relevant federal/state laws.”

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